Prescriptions

Repeat prescriptions are issued for patients receiving prolonged or repeated courses of medication, agreed with the doctor.

You can request a repeat prescription in the following ways:

• Order your prescription online via Online Patient Services (see below)
• Drop off your repeat prescription slip at the surgery

Due to national ongoing intermittent drug shortages and slow delivery times to Glenlivet, we kindly ask that you order your repeat medication at least 5 days before it is due.

• Please check your medication stocks regularly as urgent ‘same day’ requests continue to occur and place a considerable strain on what is already a busy system. We will accept urgent requests where missed doses of medication could cause significant adverse effects to patients eg epilepsy medications, and the staff have a list of such drugs to prioritise patient safety.
• Please note that if you run out of your repeat medication, in most cases the local pharmacist can provide an emergency supply until your request can be processed in the normal manner by the practice, however this is at the pharmacists discretion.
• We respectfully remind all patients that maintaining your supply of medication is your own personal responsibility.
• All medications on repeat prescription need to be reviewed at least annually by the doctors. You may receive a request to come in for a review. Similarly, we may indicate to you that you require something else (e.g. blood pressure or cholesterol review) and we would be grateful if you could make an appointment if requested to do so.

Existing Users for Online Prescriptions:

Order your repeat prescriptions online

Register as a new user for Online Prescriptions:

1. Please complete the form below and return it
2. We will process your request for an online account and send you an email confirmation within 72 hours of receiving the form
3. The email confirmation you receive will give you instructions on how to create your secure online account with Patient Services
4. Following the instructions on the email you have received and set up an account with Patient Services

Each member of the family will need to complete a separate Online Services Registration Form, even if you are sharing the same email address.

Patient registration form: Glenlivet Form for website Nov 2024

Please read our Online-Registration-Information-Leaflet before submitting this application form.